Murder-suicide Case Shows OpenAI Selectively Hides Data After Users Die

OpenAI is being accused of concealing crucial ChatGPT logs during legal proceedings related to a murder-suicide case involving Stein-Erik Soelberg and his mother, Suzanne Adams. The family claims Soelberg's mental health deteriorated after engaging with ChatGPT, which allegedly fueled delusional beliefs about his mother. Despite evidence from shared logs, OpenAI has refused to provide full access to discussions that could shed light on Soelberg's state of mind leading up to the tragedy. The lawsuit argues that OpenAI's data policies, particularly regarding deceased users, lack transparency and accountability, exacerbating the family's grief and hindering their ability to understand the events.

https://arstechnica.com/tech-policy/2025/12/openai-refuses-to-say-where-chatgpt-logs-go-when-users-die/

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